Privacy Policy
Synergistic AI Solutions ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website synergisticaisolns.com and contact us through our forms or other channels.
1. Information We Collect
We may collect the following information when you use our website or submit enquiries:
- Contact information — First name, last name, business email address, phone number
- Business information — Company name, industry, service of interest
- Message content — Any message or details you submit via our contact form
- Usage data — Browser type, pages visited, time spent on site, IP address (collected anonymously via Google Analytics)
- Cookies and tracking — We use cookies for analytics (Google Analytics) and advertising (Meta Pixel, LinkedIn Insight Tag)
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you relevant communications about our AI automation and digital marketing services
- Improve and optimise our website and user experience
- Measure advertising effectiveness and reach prospective clients
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and the UK, our legal bases for processing personal data are:
- Legitimate interests — to respond to business enquiries and provide our services
- Consent — for marketing communications and advertising cookies
- Contractual necessity — to deliver services you have engaged us for
4. Data Sharing and Third Parties
We do not sell your personal data. We may share data with the following trusted third-party services:
- Supabase — our database provider (lead form submissions are stored securely)
- Google Analytics — anonymous website usage analytics
- Meta (Facebook) — Meta Pixel for advertising performance measurement
- LinkedIn — LinkedIn Insight Tag for B2B advertising analytics
- Vercel — website hosting provider
All third-party providers are required to handle your data in accordance with applicable privacy laws.
5. Data Retention
We retain contact form submissions and enquiry data for up to 24 months, after which it is securely deleted unless we have an ongoing business relationship with you or are required by law to retain it longer.
6. Cookies
Our website uses the following types of cookies:
- Essential cookies — required for the website to function
- Analytics cookies — Google Analytics (anonymised IP)
- Advertising cookies — Meta Pixel, LinkedIn Insight Tag
You can control cookies through your browser settings. Disabling advertising cookies will not affect your ability to use our website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data ("right to be forgotten")
- Right to object — object to processing of your data for marketing purposes
- Right to data portability — receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at digitalsynergistic@gmail.com.
8. Data Security
We implement industry-standard security measures to protect your data, including HTTPS encryption, secure API connections (TLS 1.2+), and access controls on our database. While we take every reasonable precaution, no method of internet transmission is 100% secure.
9. International Transfers
Synergistic AI Solutions is based in Hyderabad, India, and serves clients globally. If you are located in the EEA or UK, your data may be transferred to and processed in countries outside those regions. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our website and services are intended for business professionals aged 18 and over. We do not knowingly collect personal data from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: digitalsynergistic@gmail.com
- Phone: +91 9959992175
- Website: synergisticaisolns.com
- Address: Hyderabad, Telangana, India